Automatic phone call upon voicemail received
We have a potential customer who's old PBX system would dial their on-call employee upon receiving a voicemail after business hours. The on-call employee had to press a number to listen to the voicemail, and could press another button to replay the message. While voicemail to email can provide a similar feature, the customer is worried that an email notification is less likely to be heard by his employee, and he would rather have the phone system call someone to notify them of the after-hours voicemail. This would be a great addition to email notification for businesses in the trades, such as an HVAC company, who offers after-hours service calls during nights and weekends.
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27 Aug, '24
Rory Trehy AdminHey Aaron,
We found a domain-wide config for phone/sms notifications for a Voicemail. Our team is going to investigate before we can push this live.
Updates to follow.