Internal and External Answering Rules

4 votes

The ability to set different answering rules for internal (extension to extension) calls versus external calls.

Under consideration Netsapiens Suggested by: Gregory Robel (07 Sep, '22) • Upvoted: 08 May, '25 • Comments: 2

Comments: 2
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07 Sep, '22
Daniel Rosenrauch Admin
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Hey Greg,

Ive seen a workaround (albeit clunky) where you can setup different extensions to dial internally as ghost extensions that route differently and then the external routing would be based of DID. But depending on the popularity of this request we can raise this to netsapiens for sure.
09 Apr, '24
Rory Trehy Admin
Hey Greg,

We can submit a feature request with Netsapiens for this.

Updates to follow.